Privacy

Privacy Notice

Last updated: 16/09/2025

1. Introduction

MNSC PROJECTS Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

MNSC PROJECTS Limited is the data controller for the purposes of data protection law.

Contact Details:

  • Company: MNSC PROJECTS Limited
  • Address: 3 High Street, St. Lawrence, Ramsgate, CT11 0QL, United Kingdom
  • Email: [email protected]
  • Phone: +44 7748 146523

3. What Information We Collect

We may collect and process the following types of personal information:

Information you provide directly:

  • Name and contact details (email address, phone number, postal address)
  • Information provided in enquiry forms or when requesting our services
  • Communication records when you contact us
  • Any other information you choose to provide

Information we collect automatically:

  • Technical information including IP address, browser type, and operating system
  • Website usage data through cookies and similar technologies
  • Pages visited and time spent on our website

4. How We Use Your Information

We use your personal information for the following purposes:

Legitimate Business Interests:

  • To respond to your enquiries and provide information about our services
  • To improve our website and services
  • To analyse website usage and performance
  • To prevent fraud and ensure website security

Legal Obligations:

  • To comply with applicable laws and regulations
  • To maintain business records as required by law

Contractual Performance:

  • To provide services you have requested
  • To process payments and manage client relationships

5. Legal Basis for Processing

We process your personal information based on:

  • Legitimate interests for business communications and website improvement
  • Consent where you have explicitly agreed (e.g., marketing communications)
  • Contract when providing services to you
  • Legal obligation where required by law

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Professional service providers (IT support, accountants, legal advisers) under strict confidentiality agreements
  • Regulatory authorities when legally required
  • Third-party service providers who assist with website functionality (subject to appropriate data processing agreements)

7. International Transfers

If we transfer your personal information outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the UK authorities.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this notice:

  • Enquiry information: Up to 2 years from last contact
  • Client information: As required by law and professional standards (typically 7 years)
  • Website analytics data: Up to 26 months

9. Your Rights

Under UK data protection law, you have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your information (in certain circumstances)
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact us using the details provided above.

10. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

12. Complaints

If you have concerns about how we handle your personal information, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

13. Changes to This Notice

We may update this Privacy Notice periodically. Any changes will be posted on our website with the updated date. We encourage you to review this notice regularly.

14. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us:

  • Email address: [email protected]
  • Phone: +44 7748 146523
  • Postal address: MNSC PROJECTS Limited, 3 High Street, St. Lawrence, Ramsgate, CT11 0QL, United Kingdom